The government has established a dedicated control room to coordinate with field-level administration and address complaints, ensuring the smooth conduct of the 13th Jatiya Sangsad election and referendum. This initiative was officially confirmed in an office order issued by the Ministry of Public Administration, highlighting the authorities’ commitment to maintaining a transparent and well-managed electoral process.
The control room is located in Room Number 1802 of Building Number 1 at the ministry and has been equipped to receive, verify, and respond to election-related complaints and information coming from the field. By centralising oversight, the government aims to ensure that any irregularities or issues are addressed promptly and effectively, preventing disruptions during voting and counting.
To facilitate communication, the ministry has launched a hotline (+8802226641118), which will serve as a direct channel for officials, election personnel, and even members of the public to report complaints, seek clarifications, or provide information relevant to the election process. This initiative ensures that citizens and administrative staff can maintain real-time communication with central authorities, thereby enhancing the transparency and efficiency of election management.
The control room will operate in two shifts daily from 9:00 am to 8:00 pm until 14 February, covering the entire election and referendum period. Each day, a joint secretary has been designated as the coordinator to oversee operations, supervise activities, and ensure that all complaints are addressed in a timely manner. Within each shift, administrative officers and office assistants will work under the guidance of a deputy secretary or senior assistant secretary, providing a structured chain of responsibility and clear reporting lines.
Officials in the control room are instructed to maintain continuous communication with the Ministry of Home Affairs, the Election Commission, and the concerned returning officers. This ensures that complaints and critical information from polling stations, voters, and field staff are acted upon swiftly and that any logistical, procedural, or security concerns are escalated to the appropriate authority.
Through this centralised mechanism, the government aims not only to resolve issues in real time but also to enhance public confidence in the electoral process. The control room’s comprehensive monitoring system, combined with its direct links to field offices and top administrative authorities, underscores the commitment of the government to hold free, fair, transparent, and peaceful elections and referendums across the country.
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